Satisfaction Guaranteed

30-Day Satisfaction Guarantee on All Purchases

Here in Kansas City, we take customer service seriously. At Tiara4Harper, our goal is simple: put a smile on the face of your princess. If you're not happy with your purchase, reach out within 30 days of delivery and we'll make it right.

If your tiara arrives damaged or isn't what you ordered:

We'll send a free replacement or refund — no need to send anything back.

If you'd simply like a different style:

Just reach out within 30 days of delivery. We're happy to offer store credit toward a different tiara, or a partial refund if you'd like to keep the one you have. If you'd prefer to mail it back for a full exchange, we're glad to help — return shipping is covered by the customer in this case.

However we can help, we'll work with you to find the option that feels right.

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Frequently Asked Questions About Our Guarantee

What if my tiara arrives damaged?

We'll send a free replacement or refund right away — you don't need to return the damaged tiara.

Can I return a tiara if I just don't like it?

Yes. Within 30 days of delivery, reach out and we'll offer store credit toward a different style or a partial refund so you can keep the one you have. A full mail-in exchange is also available, with return shipping covered by the customer.

How long do I have to request a refund or exchange?

30 days from your delivery date.

How do I start the process?

Shop Confidently